You want to return a product or a complete order?
You have a right of withdrawal with a period of 14 days (fourteen days) from the delivery of your order.
To exercise this right, the product must be in its original packaging and must not be opened.
You will be responsible for the cost of returning the item, unless we have delivered the item to you by mistake, or the item is delivered damaged.
Upon receipt, and after verification, we will proceed with the refund directly to the payment method used for the order.
To exercise your right, indicate in the contact form :
- Your name and surname
- The order number
- The date of purchase of the product
- The product you wish to return
- A comment stating that you wish to return the product and/or the entire order by exercising your right of withdrawal
We will process your request as soon as possible.
